Must Have Skills For Bankers To Get A Job!
1. Customer Dealing :
Customer service plays an important role in attracting and retaining customers. Businesses can leverage good customer service to boost sales.
- Persuasive (प्रेरक) Speaking Skills. Think of the most persuasive speaker in your organisation
- Empathy (समानुभूति)
- Adaptability
- Ability to Use Positive Language
- Clear Communication Skills
- Self-Control
- Taking Responsibility
- Patience
2. Customer Satisfaction :
Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
- Use active listening
- Keep an eye on client reviews
- Centralise client data
- Train team members to be customer-first to increase customer satisfaction
- Create a customer-centric culture
- Always ask for feedback
3. Analytical Skills :
Analytical skills refer to an individual's ability to identify a problem, investigate to find out relevant facts, and find a logical solution.
- Critical Thinking. Any position across all levels of a company can benefit from critical thinking skills
- Data Analysis
- Creative Thinking
- Communication
- Problem-solving
- Collaboration
4. Good Knowledge Of Numbers & Accounts :
As all the banks are dealing in cash & financial products, it is necessary for an employee to have a good knowledge of Numbers & accounts.
- Knowledge of Accounting Practices Like Calculations, Bills Handling, Cash Handling etc.
- Proficiency in Accounting Software
- Ability to Prepare Financial Statements
- Knowledge of General Business Practices
- Ability to Analyze Data
- Critical Thinking Skills
5. Mental Mathematics :
Mental math is a group of skills that allow people to do math “in their head” without using pencil and paper or a calculator. One of these skills is remembering math facts, like 8 × 5 = 40. Other skills include rounding numbers and estimating calculations
Mental math actually keeps our brains quick and sharp. The brain, like the muscles, gets stronger and more efficient with use. Mental math also greatly improves a person's number sense, the ability to understand the relationships between quantities. There are many great strategies for improving mental math abilities.
6. Communication Skiils :
Effective banking communication strengthens the relationship between customer, suppliers, stakeholders, manager, client, employees and board of directors. Banker's experience on banking communication enhances banking system, employee's behavior and core banking services facilities management.
- Best Communication In E-Mails & Letters
- Think before you speak
- Be clear and concise
- Speak with confidence
- Vary your vocal tone
- Be an active listener
- Be aware of non-verbal communication cues etc.
7. Patience :
Having patience means being able to wait calmly in the face of frustration or adversity, so anywhere there is frustration or adversity—i.e., nearly everywhere—we have the opportunity to practice it. Yet patience is essential to daily life—and might be key to a happy one.
- Learn to Be a Good Listener
- Accept What You Can't Change
- Practice Mindfulness
- Identify What Triggers Your Impatience
- Get Comfortable Feeling Uncomfortable
8. Attention To Minute Details :
Attention to detail is the ability to focus on all areas of a project or task, no matter how small. People with excellent attention to detail are thorough in reviewing their work. As a result, the work is generally more accurate and free of errors.
- Read books
- Spend less time on social media
- Take your time
- Focus on quality over quantity
- Use the Promodoro Technique
- What Is Promodoro Technique?
- Identify a task or tasks that you need to complete.
- Set a timer for 25 minutes
- Work on a task with no distractions.
- When the alarm sounds, take a 5-minute break.
- Repeat the process 3 more times
- Take a longer 30-minute break and start again.
- Organize your workspace
9. Confidence :
Confidence means feeling sure of yourself and your abilities — not in an arrogant way, but in a realistic, secure way. Confidence isn't about feeling superior to others. It's a quiet inner knowledge that you're capable.
- Embrace your weaknesses
- Give yourself time to prepare what to say
- Maintain eye contact
- Limit the amount of questions you ask
- Allow the other person to initiate the conversation in silent moments
- Be yourself.
10. Technical Skills & Stress Management :
1. Technical Skills :
- Problem solving
- Emotional intelligence.
- Numeracy skills
- Teamwork
- Organisation and time management
- Leadership and team management
2. Stress Management :
Stress management aimed at controlling person‟s level of stress, usually for the purpose of. improving every day functioning. Stress can be caused by wide variety of factors and the effect of possible. sources of stress will vary with each individual. Stress management is a normal part of life.
(Employee counselling is a very good strategy to overcome employee stress. Through counselling, employees can become aware of their strengths and how to develop those strengths; their weaknesses and how to eliminate them; and they can develop strategies for changing their behavior.)
- Encourage Open Communication.
- Encourage Employees to Take Breaks
- Take the Team Out on Company Offsites
- Bring Some Diversions into the Office
- Consider Flexible Work Schedules.
Which Degree Is Best For Banking?
For those planning to build a career in Banking, there are numerous degree programmes available at the undergraduate and postgraduate level. In India, the basic qualification you need to apply for Banking jobs is a degree in Commerce, Science or Arts and they must get a good score in the requisite Bank exams to be eligible for their chosen posts. Further, if you aim to work in any of the specialised fields of Banking such as Investment Banking, Commercial Banking, etc., it becomes important to gain a degree in the same field. Here are the prominent Banking courses you must consider:
Bachelor Courses (UG)
- Bachelor’s in Banking and Finance
- BBA in Banking/Accounting
- Bachelor’s in Finance and Accounting
- Bachelor’s in Statistics and Business
- Bachelor’s in Banking And Insurance (BBI)
- Bachelor’s of Commerce
- Cost Accounting
Masters Courses (PG)
- MBA in Banking and Finance
- Master’s in Financial Mathematics
- Master’s in Monetary and Financial Economics
- Master’s in Finance/ Accounting
- Master’s in Banking And Insurance
- Master’s of Commerce
- M.Voc in Banking, Stocks and Insurance
Diploma / Certificate
- Diploma in Banking and Finance
- Graduate Certificate of Finance and Banking
- Graduate Certificate in Banking Security
- Diploma in Banking Services Management
- Graduate Diploma in Banking
- Graduate Diploma in Banking and Finance Law
- Post Degree Diploma in Economics and Global Banking
- PGDM in Banking Management
- PGDM in Banking and Financial Services
- Short term PGD in Banking
- Advanced Certificate in Banking laws and Loan management.
How To Start Career In Banking?
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